Our Policies..

Travelteer’s Child and Vulnerable Adult Protection Policy

Travelteer has a responsibility to protect individuals at the projects we work at, and is fully committed to safeguarding and promoting the wellbeing of children and vulnerable adults. Travelteer carries out screening of volunteers and has a Code of Conduct in place to ensure that everybody feels safe and protected while participating.

All volunteers must adhere to the Child Protection Policy and Law of Sri Lanka.  It is an offence to do or act in a manner which directly or indirectly harms children, or damages the prospects of safety and the health of the children, abuse or maltreat children physically, emotionally, sexually or exploit commercially resulting in actual or potential harm to the child’s health, survival, development or dignity.

Travelteer’s Equal Opportunities Policy

Travelteer is committed to creating an inclusive working environment to maximize the potential of all volunteers, providing equal opportunities in all aspects of volunteering, avoiding unlawful discrimination at all projects.

Travelteer will not tolerate discrimination, harassment, bullying or victimization of volunteers.

Universal Precautions

Definition: Universal precautions mean that everyone should be treated as an equal risk to yourself rather than equally safe.

All volunteers are responsible for keeping themselves and others safe from cross infection. Latex free gloves must be worn when in contact with bodily fluids, i.e. blood. As some children may have infections or disease that would be a risk, you must protect yourself from these at all times.

Travelteer will not accept responsibility for infections contracted while working in placements.

All accidents and incidents must be recorded in the Accident Book (kept by the volunteer coordinator(s) as soon as is practical following any accidents or incidents. It is the volunteer’s responsibility to ensure it is completed correctly. Accidents and incidents involving all staff, volunteers, children and visitors should be recorded in the Accident Book, witnessed and signed as directed in the Accident Book.


Confidentiality is vital to ensure safety of all the children, staff and volunteers. Personal details and business should not be discussed outside of placements unless during debriefs with volunteer mentors.

First Aid

You are only permitted to practice First Aid if you have up to date training and a current First Aid Certificate. You may be asked to show this. If you have a certificate you should inform your volunteer coordinator who will provide the current first aid document in order to familiarise yourself with the current practice at programmes.

Photography is prohibited across all placements involving children. Volunteers must seek permission to take photographs or video of the children for purposes of promoting Travelteer and Travelteer Foundation only. Photographs of the children cannot be used in public unless permission is granted from Travelteer, or published in the media or on the internet/facebook.

Dress Code

It is expected that all volunteers will respect the following dress code:

Females – cover shoulders and refrain from wearing low-cut/see through tops. Wear either crop trousers/leggings or skirts. No shorts are to be worn.

Males – shirt or T-Shirt (No vests) with reasonable length shorts below knees or trousers.

This dress code also applies when visiting religious places of worship throughout your time in Sri Lanka.

When in tourist areas, it is permissible to wear beach attire i.e. shorts, bikinis etc. However, in public places i.e. shops, public transport, markets etc, more modest clothing is advisable.